Privacy Policy
GetGrounded ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you visit our website, we may collect the following information:
Personal information you provide directly, such as your name, email address, shipping address, phone number, and payment information when you place an order.
Information collected automatically, such as your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring website.
Cookies and similar tracking technologies that help us understand how you use our website and improve your experience.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and payment processing.
Send you order confirmations, shipping updates, and tracking information.
Respond to your questions and customer support requests.
Improve our website, products, and customer experience.
Send you marketing communications if you have opted in to receive them. You can unsubscribe at any time.
Comply with legal obligations and protect against fraud.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
Payment processors (Shopify Payments, PayPal) to process your transactions securely.
Shipping carriers (USPS) to deliver your orders.
Analytics providers (Google Analytics) to help us understand website usage.
Advertising platforms (Meta/Facebook) to measure the effectiveness of our advertising. This includes the use of tracking pixels.
We only share the minimum information necessary for these services to function.
Data Security
We use industry standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website and secure payment processing through Shopify.
While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at hello@getgrounded.health.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it is used, the right to request deletion of your information, and the right to opt out of the sale of your information. We do not sell personal information.
Children's Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact
If you have any questions about this Privacy Policy, please contact us at hello@getgrounded.health.